At Extreme Machine Bags, we are committed to providing you with the highest quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by the receipt or proof of purchase.

To initiate a return, please contact our customer service team at extrememachinebags@gmail.com with your order number and the reason for the return. Our team will provide you with a return authorization number and instructions on how to send your item back to us.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately inform you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within a certain number of days, depending on your card issuer’s policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at extrememachinebags@gmail.com with your order number and details about the product defect or damage.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

In the case of receiving a defective or damaged item, please contact us at [customer service email] within 7 days of receiving the product, and we will cover the cost of return shipping.

Non-returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Contact Us

If you have any questions about our return and refund policy, please contact us:

  • Email: extrememachinebags@gmail.com
  • Phone: +91 99993-52114 ,+91 99683-06792

Thank you for shopping with Extreme Machine Bags!